Common Troubleshooting

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Support Forums Support Common Troubleshooting

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Viewing 3 posts - 1 through 3 (of 3 total)
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  • #264

    Noa
    Keymaster

    The Problem

    The system is unable to install the theme and the following error appears: “The package could not be installed. The theme is missing its style.css stylesheet”.

    screenshot

     

     

    The Solution

    Usually this happens when you accidentally install the full package which you downloaded from the website after the purchase. Note: Before installing through the system, you must extract the relevant files from the download package into the local computer. Look in it for the install folder in which you’ll find the main theme’s ZIP files (theme.zip) + the Child Theme (theme-child.zip). Click here to for the installing WordPress-theme guide.

    #265

    Noa
    Keymaster

    The Problem:

    How to embed a font icon in the theme?

    The Solution:

    Our themes support Font Awesome
    You can use all the icons in the site:http://fontawesome.io/icons

    Just choose an icon that you want and copy its code, for example:

    <i class="fa fa-facebook-square"></i>

    You can display the icons anywhere you want: Widget titles, buttons or in the content.

    Note that Font Awesome has built-in options that allow you to do a couple of combinations, click this link to see more examples:

    http://fontawesome.io/examples

    Good Luck

    #266

    Noa
    Keymaster

    The Problem:

    I uploaded images to the gallery, but they are completely pixelette. Only when I click on the image do I see a big image. How do I solve this?

    The Solution:

    What you need to do is set the thunmbnail size to the relevant size in Settings > Media

    You can use the following plugin to re-adjust the images:

    https://wordpress.org/plugins/regenerate-thumbnails/

    You can read more regarding the proccess in the following guide: http://support.pojo.me/docs/setting-thumbnails-in-wordpress-and-woocommerce/

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