Can't access customize.php

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Support › Forums › Support (Legacy) › Can't access customize.php

This topic is: Resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 14/10/2016 at 7:52 #2253

    Itsek Alfasi
    Participant

    Hi

    I’ve migrated my hosting and now I can’t seem to access the Cusotmizer.
    I’ve tried switching themes and the default WP (2016/2015) can access the file.

    any idea why this happens and how we can solve this?

    14/10/2016 at 9:24 #2254

    Noa
    Keymaster

    Hello Itsek,

    What happens when you try to access the Customizer?

    Does it display a blank screen or error?

    Are you working with an updated version of the theme?

    14/10/2016 at 9:34 #2255

    Itsek Alfasi
    Participant

    Hi

    I get redirected to the 404 page
    I’ve updated the theme today when I first run into the problem

    14/10/2016 at 10:49 #2256

    Noa
    Keymaster

    Could you send access details to a user (in a private reply)?

    14/10/2016 at 10:56 #2257

    Itsek Alfasi
    Participant
    This reply has been marked as private.
    18/10/2016 at 18:54 #2259

    Itsek Alfasi
    Participant

    dude, not cool

    I’ve given you access, you disabled numerous plugins and left them as-is
    If you have no answer it’s fine, but don’t leave the site handicapped 🙁

    25/10/2016 at 9:00 #2265

    Noa
    Keymaster
    This reply has been marked as private.
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Viewing 7 posts - 1 through 7 (of 7 total)

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