Can't Upgrade Aleph Theme

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Support › Forums › Support (Legacy) › Can't Upgrade Aleph Theme

This topic is: Resolved
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • 01/06/2015 at 6:37 #569

    Yoav Dariel
    Participant

    While trying to update I get an Error message:
    לא ניתן להעתיק את הקובץ. aleph/core/addons/advanced-widget-title/class-pojo-advanced-widget-title.php

    01/06/2015 at 7:12 #570

    Ariel
    Keymaster

    It looks like a temp server error (writing permissions or something like this).

    Can you send us a details access to your dashboard and we will check it (Set as private reply)?

    02/06/2015 at 5:02 #571

    Yoav Dariel
    Participant
    This reply has been marked as private.
    02/06/2015 at 5:59 #572

    Ariel
    Keymaster
    This reply has been marked as private.
    02/06/2015 at 15:39 #573

    Yoav Dariel
    Participant
    This reply has been marked as private.
    02/06/2015 at 17:09 #574

    Ariel
    Keymaster

    Oh, this is a Windows server.

    It seems that something has changed the permissions of files. You should request from the server (hosting Company) to order the files and folder permissions in wp-content in order to be able to auto update

    02/06/2015 at 18:03 #576

    Yoav Dariel
    Participant
    This reply has been marked as private.
    02/06/2015 at 18:22 #577

    Ariel
    Keymaster

    Unfortunately, when we entered your FTP we didn’t know that it is a windows server, and all the permissions for the files created a big mess.You must contact your server administrator to fix this. We can’t resolve this problem before you do this.

    Anyway, if you want we can help you with your hosting company. We are here for you until the problem will be solved!

    02/06/2015 at 18:50 #578

    Yoav Dariel
    Participant
    This reply has been marked as private.
    02/06/2015 at 19:10 #579

    Ariel
    Keymaster
    This reply has been marked as private.
    02/06/2015 at 19:17 #581

    Yoav Dariel
    Participant
    This reply has been marked as private.
    02/06/2015 at 19:24 #582

    Ariel
    Keymaster
    This reply has been marked as private.
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Viewing 12 posts - 1 through 12 (of 12 total)

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