Fatal error: edit whit elementor

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Support › Forums › Support (Legacy) › Fatal error: edit whit elementor

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 28/11/2016 at 23:02 #2356

    Florencia Lerena
    Participant

    Hello! I´m just starting working with my page, and when I make click in “edit whit elementor”, shows me this: “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 83 bytes) in /home/flor711/public_html/wp-includes/functions.php on line 2940”

    I dont know if it is by this but i cant edit nothing in my page, even either with “page builder”, (with the tool of drag and drop, I meant.)

    Hope for your answers.
    Thank you! bye

    29/11/2016 at 11:52 #2360

    Boaz
    Keymaster

    Hi Florence,
    It’s a memory issue.
    Please read this article with a solution:
    http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    29/11/2016 at 18:18 #2362

    Florencia Lerena
    Participant

    Excuse me, but your answer does not help me at all. I know nothing about codes, and its my first day with wordpress, so please i need that you give me more tools to fix this problem. The information in the link is simple and short, and does not work for me, because I do not know where to find the things that are mentioned. I’m looking at other pages, but I cant understand how to fix the problem
    Please, reach out the information to my basic level.

    Thanks!!!

    30/11/2016 at 9:00 #2366

    Boaz
    Keymaster

    Hi Florenca,
    So if you don’t have experience with this at all, it will be best and easiest to contact your host.
    This is an issue related with your server, so you have to ask your host to fix it.

    Let me know if there is anything else i can do.

    Best Regards,
    Boaz

    03/12/2016 at 0:17 #2385

    Florencia Lerena
    Participant

    I wish you’d give me that council from the start. Thanks to the first recommendation, I ruined the code and had to uninstall all wordpress, wasting a lot of work time. Fortunately the technical support of the hosting, helped me properly to solve the problem.
    You should take better care of your customers. Your ad says “5 star service”. I hope they give me better help next time.

    Thanks for your time, Flor

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Viewing 5 posts - 1 through 5 (of 5 total)

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