Your license key not good. Please check your key again

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Support › Forums › Support (Legacy) › Your license key not good. Please check your key again

This topic is: Resolved

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Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • 26/11/2016 at 20:02 #2341

    Vered
    Participant

    Can’t activate the the Leader theme. keep getting the same msg:
    Licenses Setting
    Your license key not good. Please check your key again.

    paid 11/26
    Paypal Transaction ID: 7JS24603C2363632B

    27/11/2016 at 13:36 #2347

    Boaz
    Keymaster

    Hi Vered,
    Did you make a change of domain or something like this?

    29/11/2016 at 3:32 #2357

    Vered
    Participant
    This reply has been marked as private.
    29/11/2016 at 11:37 #2359

    Boaz
    Keymaster

    1. You need to login to your account on our site, and set the domain(s) under View Licences > Manage Sites.
    2. Are you using the latest version of the theme?
    3. See my first answer.

    It should be the Leader key.

    29/11/2016 at 16:30 #2361

    Vered
    Participant
    This reply has been marked as private.
    30/11/2016 at 4:39 #2363

    Vered
    Participant

    hey boaz, how come you don’t have the pre-designed templates as a download file. why is it difficult to let the user download the files if the software is having issues doing it.

    with the time difference between you and I and the way you guys handle customer service issues, I will never get this resolved. I also tried the Berlin theme and added the domain to ‘manage websites’ and the key is not working either. same thing. ‘Your license key is not good’. more importantly i have to create all pages from scratch because there are no templates. not cool.

    ‘

    30/11/2016 at 9:19 #2367

    Boaz
    Keymaster
    This reply has been marked as private.
    30/11/2016 at 16:49 #2378

    Vered
    Participant
    This reply has been marked as private.
    30/11/2016 at 16:50 #2379

    Vered
    Participant
    This reply has been marked as private.
    04/12/2016 at 12:21 #2387

    Boaz
    Keymaster

    Hi Vered,
    There is something wrong with these details..
    I can’t login.

    04/12/2016 at 17:44 #2393

    Vered
    Participant
    This reply has been marked as private.
    05/12/2016 at 14:20 #2407

    Boaz
    Keymaster

    Hi Vered,
    Your server is blocking our server.
    This is why you can’t activate the license key, and load templates.

    There are 2 options:
    1. You will contact your host and ask them to unblock us.
    2. You can give us access to your FTP so we could inquire more and see what exactly your host is blocking.

    Could you tell what host services are you using?

    06/12/2016 at 17:10 #2420

    Vered
    Participant
    This reply has been marked as private.
    08/12/2016 at 6:50 #2432

    Vered
    Participant
    This reply has been marked as private.
    08/12/2016 at 11:27 #2436

    Boaz
    Keymaster

    Hi Vered,
    Glad to hear the license issue is solved.
    As for the demo content, you are correct.
    Please try to do it manually – it should work now.
    If for some reason you encounter some difficulties, please contact us and we will assist.

    09/12/2016 at 3:35 #2447

    Vered
    Participant

    Hi Boaz. everything is going well. content uploaded manually. I am using the Buzz theme on http://thejerseydriver.com/
    if you go to the website you see the images are not there. is this related to slider revolution? is slider revolution something i need to buy separately or comes with the themes?

    thanks!

    11/12/2016 at 14:08 #2449

    Boaz
    Keymaster

    Hi Vered,

    Excellent!

    These Image Placeholders are replacing images that we can’t offer due to royalties.
    You just need to replace it with your images.

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Viewing 17 posts - 1 through 17 (of 17 total)

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