Boaz

The support forum is open for members only. To add a topic or reply in the forum, please login or register.

Support Forum Moved
The Pojo Themes support has been transferred to a faster and more personal ticketing platform, so the forums are no longer active.
  • If you want to learn how to use Pojo themes, check out our extensive documentation guides.
  • Need help with using our themes? Contact us with a detailed explanation of your issue in the support page.
  • Have a pre-sale question or other inquiry? Feel free to contact us about it.

Forum Replies Created

Viewing 20 posts - 261 through 280 (of 484 total)
  • Author
    Posts
  • in reply to: הודעת שגיאה בחלק מהטפסים #2105

    Boaz
    Keymaster

    🙂

    in reply to: הודעת שגיאה בחלק מהטפסים #2103

    Boaz
    Keymaster

    Hi,
    I’ve fixed it in the הרשמה לניוזלטר form.
    You set there wrong shortcodes.

    See here:

    Try to fix the other forms by the same logic.

    in reply to: רוחב עמודות באלמנטור #2101

    Boaz
    Keymaster

    Hi It seems like you used one row in which you locate column widget for the 2 left columns.
    Did you try to create it in 3 separate columns?

    If you tried and it doesn’t work, send us your login details and we will check.
    (In the future, please open a ticket on our Hebrew forum. You can login through this link: pojo.co.il/my-account/login)

    in reply to: אי התאמה לאקספלורר #2100

    Boaz
    Keymaster

    Hi,
    Sorry for the delay.
    For the test, can you please change your font to a different one, let’s say ‘Alef’.

    Let us know if it solved this.

    in reply to: \"next page\" button is missing #2095

    Boaz
    Keymaster

    I’m quite sure but anyway, the best way to test it is by switching your theme.
    Try to switch it to Twenty Sixteen or other default WP theme.
    Let us know if it solves this.

    Boaz

    in reply to: \"next page\" button is missing #2093

    Boaz
    Keymaster

    Hi Shani,
    As far as i know it’s not a default behavior of Woocommerce.
    Anyway, i suggest you will contact Woocommerce support for additional help.

    in reply to: Look of site on mobile device #2090

    Boaz
    Keymaster

    It’s something that involve many changes.
    I would strongly suggest to consult with a developer/programmer about this.

    in reply to: Look of site on mobile device #2088

    Boaz
    Keymaster

    Unfortunately, this is not something we can support with.
    This is the way the theme works.

    in reply to: הודעת שגיאה בחלק מהטפסים #2087

    Boaz
    Keymaster

    oh 🙂
    Can you give us an access to your website in a private message?

    in reply to: Problem with pagination in lobby page #2084

    Boaz
    Keymaster

    Hi,
    Notice that you have an option (on your widget settings) to choose if the filtering will be in ascending or descending order.
    Did you try to change this setting and see if it solves it?

    in reply to: הודעת שגיאה בחלק מהטפסים #2083

    Boaz
    Keymaster

    I think you should contact the newsletter plugin support and check with them if SSL should create a conflict.

    in reply to: הודעת שגיאה בחלק מהטפסים #2080

    Boaz
    Keymaster

    Hi,
    As i can see, the contact form on the footer and the one on contact us page, works fine.
    Where can i find the other 2? do you use the same contact form plugin for them also?

    (If you want Hebrew support, please open a ticket on our Hebrew forum.
    You can login through here: pojo.co.il/my-account/login )

    in reply to: Look of site on mobile device #2079

    Boaz
    Keymaster

    Do you mean to disable all the responsive CSS?

    in reply to: Look of site on mobile device #2072

    Boaz
    Keymaster

    Hi,
    Did you add custom CSS?
    Can you disable it and check if it solve something?

    As for the carousel – Which plugin do you use?
    Did you set there any specific width?

    in reply to: Remove "links" from header #2071

    Boaz
    Keymaster

    You can find it in Customize > Widgets.

    in reply to: Footer Background #2063

    Boaz
    Keymaster

    Here is the direction:

    #footer {
        background-image: url('http://gazettereview.com/wp-content/uploads/2016/06/What-Happened-to-Michael-Phelps.jpg');
    }

    Just replace the URL with the one of your image.

    in reply to: בעיה עם ה-slideshow #2060

    Boaz
    Keymaster

    Hi,
    As far as i can see it looks good.
    But anyway you don’t have to set size.
    Try to leave it as default and see if it’s better.


    Boaz
    Keymaster

    Hi jakob,
    Unfortunately we don’t have such file.
    I would recommend you to use Loco translate.

    in reply to: elementor isn't responding #2058

    Boaz
    Keymaster

    Hi,
    Are you trying to edit existing pages or creating new one?

    in reply to: Footer Background #2054

    Boaz
    Keymaster

    Hi Bart,
    There is no built-in way to do this.
    But you can try doing it with CSS.

Viewing 20 posts - 261 through 280 (of 484 total)