Support › Forums › Support (Legacy) › slidshow gallery caption not showing
Tagged: Atlanta
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31/05/2016 at 23:32 #1625
hello all,
i have recently noticed that a website of mine that has been up and running for over half a year without being changed, has suddenly stopped showing it’s captions on the image. i noticed that what is shown is actually the text that is in the title field of the image, rather than the caption field. what’s more is that the title will only show in english (as opposed to the hebrew that i tried).after seeing this i tried adding captions and hebrew titles to other galleries in different websites of mine and got the same result.
i remember vividly that the caption was actually the text shown, and that it also supported other languages (hebrew in my case).
is this a bug, or have i done something wrong?
thanks for any help i might get
01/06/2016 at 8:16 #1628Hello Tzafi,
Are you referring to the images’ lightbox?
Because in our demo it also doesn’t show the text:
http://screencast.com/t/OcNUVY5yyUyq
You haven’t added a code for this feature?
01/06/2016 at 14:38 #1648Hello Noa,
Actually, I’m talking about slideshow galleries, like the one in my site here
if you look at some of the images (not all) there is a caption on the bottom right of the image.
in the past, these captions were taken from the image’s “caption” field that can be filled when selecting images for the gallery and also it allowed me to use hebrew.
now, if you notice, the captions are all in english (because they won’t be displayed if they are in hebrew). and also, this text was taken from the image’s “title” field.
no code was added. this is an out-of-the-box pojo feature.
i would like to know what has changed, or if i have done something to make this stop working. or maybe its a bug that came with an update… i don’t know.
thanks for your help
02/06/2016 at 7:07 #1650Could you send us access to your admin panel?
05/06/2016 at 13:45 #1667This reply has been marked as private.05/06/2016 at 14:00 #1669Please change my role to Admin
26/06/2016 at 19:53 #1848hi boaz.
your role has been updated to admin
sorry for the very long delay27/06/2016 at 6:09 #1851I see your WordPress and Theme versions are very outdated.
Please update it and then i will resume my inquiry.27/06/2016 at 11:16 #1853This reply has been marked as private.27/06/2016 at 13:08 #1857This reply has been marked as private.27/06/2016 at 22:22 #1860Hi boaz,
You were right! it works only if there is text in both the title and the caption. after some tinkering, i found that it doesn’t matter what the text is in the caption, as long as there is text, and then the gallery displays the text in the “title” field/
although this is a solution, i believe this is a bug. it seems logical that there is a condition that tells the gallery to display something only of there is any text in the caption, but when it does, it displays the title field instead of the caption field. of course i didn’t write the code, but it seems more “right” to meThank you for all your help!
Problem solved28/06/2016 at 6:58 #1862Great.
We will also check this conflict between caption and title. -
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