slidshow gallery caption not showing

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Support Forums Support (Legacy) slidshow gallery caption not showing

This topic is: Resolved

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1625

    tzafi azran
    Participant

    hello all,
    i have recently noticed that a website of mine that has been up and running for over half a year without being changed, has suddenly stopped showing it’s captions on the image. i noticed that what is shown is actually the text that is in the title field of the image, rather than the caption field. what’s more is that the title will only show in english (as opposed to the hebrew that i tried).

    after seeing this i tried adding captions and hebrew titles to other galleries in different websites of mine and got the same result.

    i remember vividly that the caption was actually the text shown, and that it also supported other languages (hebrew in my case).

    is this a bug, or have i done something wrong?

    thanks for any help i might get

    #1628

    Noa
    Keymaster

    Hello Tzafi,

    Are you referring to the images’ lightbox?

    Because in our demo it also doesn’t show the text:

    http://screencast.com/t/OcNUVY5yyUyq

    You haven’t added a code for this feature?

    #1648

    tzafi azran
    Participant

    Hello Noa,

    Actually, I’m talking about slideshow galleries, like the one in my site here

    if you look at some of the images (not all) there is a caption on the bottom right of the image.

    in the past, these captions were taken from the image’s “caption” field that can be filled when selecting images for the gallery and also it allowed me to use hebrew.

    now, if you notice, the captions are all in english (because they won’t be displayed if they are in hebrew). and also, this text was taken from the image’s “title” field.

    no code was added. this is an out-of-the-box pojo feature.

    i would like to know what has changed, or if i have done something to make this stop working. or maybe its a bug that came with an update… i don’t know.

    thanks for your help

    #1650

    Boaz
    Keymaster

    Could you send us access to your admin panel?

    #1667

    tzafi azran
    Participant
    This reply has been marked as private.
    #1669

    Boaz
    Keymaster

    Please change my role to Admin

    #1848

    tzafi azran
    Participant

    hi boaz.
    your role has been updated to admin
    sorry for the very long delay

    #1851

    Boaz
    Keymaster

    I see your WordPress and Theme versions are very outdated.
    Please update it and then i will resume my inquiry.

    #1853

    tzafi azran
    Participant
    This reply has been marked as private.
    #1857

    Boaz
    Keymaster
    This reply has been marked as private.
    #1860

    tzafi azran
    Participant

    Hi boaz,
    You were right! it works only if there is text in both the title and the caption. after some tinkering, i found that it doesn’t matter what the text is in the caption, as long as there is text, and then the gallery displays the text in the “title” field/
    although this is a solution, i believe this is a bug. it seems logical that there is a condition that tells the gallery to display something only of there is any text in the caption, but when it does, it displays the title field instead of the caption field. of course i didn’t write the code, but it seems more “right” to me

    Thank you for all your help!
    Problem solved

    #1862

    Boaz
    Keymaster

    Great.
    We will also check this conflict between caption and title.

Viewing 12 posts - 1 through 12 (of 12 total)

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