Cant activate any plugin

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Support › Forums › Support (Legacy) › Cant activate any plugin

This topic is: Resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 01/05/2016 at 12:06 #1428

    Asaf Katz
    Participant

    cant activate any plugin :

    An error occurred while installing Pojo Builder Animation: Download failed. A valid URL was not provided..

    01/05/2016 at 12:14 #1429

    Noa
    Keymaster

    Hello Asaf,

    Could you send us access details to a temporary user?

    You could send it in a private reply.

    01/05/2016 at 12:15 #1430

    Asaf Katz
    Participant

    Turns out its only the Pojo Sharing and Slider Revolution that are problematic:

    This is what im getting when trying to install:

    Service Unavailable.

    Technical description:
    504 Gateway Time-out – The web server is not responding

    01/05/2016 at 12:17 #1432

    Asaf Katz
    Participant
    This reply has been marked as private.
    01/05/2016 at 12:37 #1433

    Boaz
    Keymaster

    Hi Asaf,
    I can’t login using the user & password you gave us.
    Check to see if it’s right.

    01/05/2016 at 12:40 #1434

    Asaf Katz
    Participant

    sorry-
    try now

    01/05/2016 at 13:24 #1435

    Boaz
    Keymaster

    The problem occur cause your hosting company is blocking communication with external servers.
    You can download it manually from our website and install them through your FTP.

    Let us know if you need additional assistance.

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    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

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