No thumbnail in archive pages

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Support › Forums › Support (Legacy) › No thumbnail in archive pages

This topic is: Resolved

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Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • 25/01/2017 at 18:08 #2824
    יובל כץ
    Participant

    Hi,

    I do not have the option for thumbnails in my theme (toscana)

    25/01/2017 at 18:09 #2825
    יובל כץ
    Participant

    Just to make it clear – the option does not exists in the admin

    26/01/2017 at 9:10 #2827
    Boaz
    Keymaster

    Hi,

    What thumbnails are you referring to?
    In a gallery widget?

    (The link you have attached does not work)

    26/01/2017 at 10:04 #2830
    יובל כץ
    Participant

    No, in the blog page

    26/01/2017 at 10:50 #2831
    Boaz
    Keymaster

    Are you sure you have included featured images?
    Can you send me a link to your blog page?

    05/02/2017 at 10:44 #2865
    יובל כץ
    Participant

    Hi Boaz,

    Yes – I am sure i added Featured images

    this is the link

    http://midburn.org/category/blog-he/

    05/02/2017 at 12:04 #2866
    Boaz
    Keymaster
    This reply has been marked as private.
    05/02/2017 at 12:56 #2867
    יובל כץ
    Participant
    This reply has been marked as private.
    05/02/2017 at 15:00 #2868
    Boaz
    Keymaster

    I see you are working with child theme.
    Please try to switch to the main theme.
    Also, it will be better to update the required upgrades, at least WP and theme.

    05/02/2017 at 15:02 #2869
    יובל כץ
    Participant

    If i go the main theme i will lose my customizations – so that is not a very good suggestion….

    I am keeping everything updated including the theme

    Are there any other suggestions?

    05/02/2017 at 15:25 #2870
    Boaz
    Keymaster

    I’m asking you to switch to the main theme only to eliminate an option this is related to your child theme.
    You can switch it back after we will finish our query.

    05/02/2017 at 22:24 #2873
    יובל כץ
    Participant

    I’m going to have to open a staging server just for this – i would prefer if you could run this test on your side

    Also, please not that in the admin in the theme options where the option for thumbnails should be i don’t have it

    06/02/2017 at 8:11 #2875
    Boaz
    Keymaster

    I can check this, but I will need to switch the themes.
    Is it OK with you?

    06/02/2017 at 8:51 #2876
    יובל כץ
    Participant

    It will take some time to create the staging server – I’m a bit disappointed from this solution but looks like this is what i have to do

    06/02/2017 at 10:01 #2885
    Boaz
    Keymaster

    So please let me know that you have done it and that I could further check this.

    Important:
    We are doing some modifications in our support method.
    Please continue this discussion through this link:
    https://pojo.me/my-account/support/

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