Page Builder's anomaly with "Text Editor" widget. – Atlanta Theme

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Support Forums Support (Legacy) Page Builder's anomaly with "Text Editor" widget. – Atlanta Theme

This topic is: Resolved
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #880

    eliargon
    Participant

    I have several pages (e.g. http://wp.teev.com/events and http://wp.teev.com/talents2/) where I have two columns, containing the text-editor widget. The following 2 anomalies happen many times and I don’t have a good explanation why.
    1. When I click on “Open Visual Editor” inside the text editor. It opens the editing window and the little ani-ball rolls forever without any data being displayed. It can last for a long while. They only way to remedy it is to click on the x to close and then to open it again and this time it opens immediately with the data. It happens like that numerous times to count and it should be fixed.
    2. I click on “Open Visual Editor” in the right column to edit the data (an I go through the open,close,open-again cycle as described earlier) and then the data displayed for editing is the one from the LEFT column not the right. I did not noticed it, and when I tried to edit, it put the content on the left column in the right column, erasing the prev. Right column content. Once I realized what happens, the only wya to remedy was to [Update] the page between edits, or sometimes, switch to another page,come back and start editing the right column.

    #882

    Noa
    Keymaster

    Hello Eliargon,

    Did you try checking if there’s a plugin installed which is causing this issue?

    What version of Atlanta are you using?

    #895

    eliargon
    Participant

    Hi Noa. I tried several but it would be too tough to try all of them.
    As to your 2nd question, I am using a child of Atlanta – 3.3.6
    (with a license purchased from webclick.co.il)
    Here is my system report. Hope it may give you a clue.
    =========================================
    ### WordPress Installation ###
    Site Name: Teev
    Home URL: http://wp.teev.com
    Site URL: http://wp.teev.com
    Version: 4.3.1
    Locale: en_US
    Timezone: UTC
    Multisite: No
    Permalinks: /%postname%/
    WP Memory Limit: 40 MB
    WP Debug Mode: No
    Script Debug: No
    ### Active Theme ###
    Theme: Atlanta Child – 1.0.0
    Child Theme: Yes
    Parent Theme: Atlanta – 3.3.6
    ### Active Plugins ###
    Easy Google Fonts: 1.3.9
    CPO Shortcodes: 1.3.4
    Google Doc Embedder: 2.5.22
    Black Studio TinyMCE Widget: 2.2.8
    UpdraftPlus – Backup/Restore: 1.11.17
    TablePress: 1.6.1
    Simple Calendar: 3.0.3
    Advanced Responsive Video Embedder: 6.3.6
    Pojo Lightbox: 2.0.3
    List category posts: 0.66
    Insert Pages: 2.8
    Insert PHP Code Snippet: 1.2
    Reveal IDs: 1.4.6.1
    Revolution Slider: 5.1
    Max Mega Menu: 1.9.1
    TinyMCE Advanced: 4.2.5
    Icegram: 1.9.9
    WPFront Scroll Top: 1.4.5
    WPFront Notification Bar: 1.6
    Pojo Device Widget: 1.1.0
    Activity Log: 2.2.6
    WordPress Importer: 0.6.1
    Page Links To: 2.9.6
    Instagram Feed Pro Business: 2.0.4.1
    Custom Facebook Feed Pro – Multifeed: 1.0
    Custom Facebook Feed Pro – Album: 1.0.1
    Custom Facebook Feed Pro Business: 2.5.15
    Pojo Sidebars: 1.0.2
    Pojo Sharing: 2.5.10
    Pojo News Ticker: 1.0.2
    Pojo Importer: 1.2.0
    Pojo Forms: 1.2.0
    Pojo Custom Fonts: 1.0.3
    Pojo Builder Animation: 1.0.3
    Pojo Accessibility: 1.0.1
    Nelio External Featured Image: 1.2.0
    Monday: 1.0 (a skin for MP3-jPlayer)
    MP3-jPlayer: 2.5
    Duplicate Post: 2.6
    Media Library Assistant: 2.15
    MCE Table Buttons: 3.2
    ### Server Environment ###
    Web Server: Apache
    PHP Version: 5.4.45
    MySQL Version: 5.5.40-36.1-log
    Server Timezone: UTC
    Display Errors: Yes
    Safe Mode: No
    Memory Limit: 256M
    Upload Max Filesize: 128M
    Post Max Size: 128M
    Max Execution Time: 30
    Max Input Vars: 1000
    fsockopen: Yes
    cURL: Yes
    SOAP: Yes
    SUHOSIN: No
    WP Remote POST: Yes
    WP Remote GET: Yes

    ### Client Information ###
    IP Address: 108.174.148.68
    Browser: Chrome 46.0.2490.86 (Windows)

    #897

    Noa
    Keymaster

    Ok, could you send us access to a temporary user? You can send it here and set it as a private reply.

    #899

    eliargon
    Participant
    This reply has been marked as private.
    #908

    Noa
    Keymaster

    I’m almost sure that this is happening becasue of the MCE plugins you installed.

    Try deactivating them and checking if it’s ok.

    If there’s still an issue try deactivating all the plugins at once, and check again. Afterwards you can activate them all at once by clicking on the Inactive tab and marking all of them > Activate > Apply.

    #911

    eliargon
    Participant
    This reply has been marked as private.
    #914

    Noa
    Keymaster

    I checked this a few times and I don’t see this issue anymore on my computer:

    http://screencast.com/t/PAkdaQoZ32lE

    Maybe try clearing the computer’s cache?

    If this still doesn’t help update us and we’ll try checking this on a deeper level.

    By the way, did you try deactivating all the plugins that aren’t ours? I see you have a lot of plugins activated and one of them could also be a cause to this issue.

Viewing 8 posts - 1 through 8 (of 8 total)

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