The Customizer is doesn't work!!!

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Support › Forums › Support (Legacy) › The Customizer is doesn't work!!!

This topic is: Resolved
Viewing 20 posts - 1 through 20 (of 33 total)
  • Author
    Posts
  • #397
    Peakdata
    Participant

    Hi,

    I can’t use customizer. I have checked the version of my theme is 2.0.5 and the my wordpress is the latest 4.1.

    The customize is empty when I open it.

    Kind Regards.

    #398
    Yakir Sitbon
    Keymaster

    Can you post access to your WP Admin? (Please check the post as private).

    #399
    Peakdata
    Participant
    This reply has been marked as private.
    #400
    Peakdata
    Participant
    This reply has been marked as private.
    #401
    Yakir Sitbon
    Keymaster

    I just need your WP Admin Account for tests..

    #402
    Peakdata
    Participant
    This reply has been marked as private.
    #403
    Yakir Sitbon
    Keymaster

    And what is your User & Pass?

    #404
    Peakdata
    Participant
    This reply has been marked as private.
    #405
    Peakdata
    Participant
    This reply has been marked as private.
    #406
    Yakir Sitbon
    Keymaster

    I’ll tomorrow

    #407
    Peakdata
    Participant
    This reply has been marked as private.
    #409
    Yakir Sitbon
    Keymaster

    I can’t connect to your server. Why?

    #410
    Yakir Sitbon
    Keymaster

    Okay, I found the problem. I fixed this in our dev version. I can upload you the new version with this hotfix for now. Please give me your FTP account.

    #413
    Peakdata
    Participant
    This reply has been marked as private.
    #414
    Peakdata
    Participant
    This reply has been marked as private.
    #415
    Yakir Sitbon
    Keymaster

    It’s empty folder. Are you sure it’s work for you?

    #416
    Peakdata
    Participant
    This reply has been marked as private.
    #417
    Peakdata
    Participant
    This reply has been marked as private.
    #418
    Yakir Sitbon
    Keymaster

    Can you test your Customizer for now?

    #419
    Peakdata
    Participant
    This reply has been marked as private.
Viewing 20 posts - 1 through 20 (of 33 total)
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