Toscane theme on ipad, menu goes to middle.

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Support › Forums › Support (Legacy) › Toscane theme on ipad, menu goes to middle.

This topic is: Resolved

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Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • 20/12/2015 at 11:30 #973

    Kenny Van den Bosch
    Participant

    Hello,
    First of all I want to say I got a lot of compliments regarding the theme.

    Everything works perfect, except when i open the website on an ipad.
    The page starts loading with the menu bar on the left (Toscane Theme) and suddenly the menu bar pops to the middle.

    Is there something I can do?
    I’ve put a picture here PICTURE So you can see it.

    Thanks in advance.

    Kind regards,
    Kenny

    20/12/2015 at 11:37 #975

    Noa
    Keymaster
    This reply has been marked as private.
    21/12/2015 at 9:41 #976

    Kenny Van den Bosch
    Participant

    No I didn’t, maybe it is their because of a plugin?
    How can I remove it?

    21/12/2015 at 10:10 #977

    Kenny Van den Bosch
    Participant

    I found it in CSS, when i change it to 0 the menu bar goes to the left, but the pages goes to the left as well. So the pages are underneath the menu and not visible.

    21/12/2015 at 10:25 #979

    Kenny Van den Bosch
    Participant

    Here is the example when i put #container{margin-left:240px;} to 0. PICTURE

    22/12/2015 at 12:44 #982

    Kenny Van den Bosch
    Participant

    I know i am contacting in short notice but they are really pushing me to get this done.
    It was your standard CSS style, I didn’t change anything.

    Can you please help me with this?

    People are unable to use the site on an ipad. So they mail us a lot with this.

    Thanks again.

    Kind regards,
    Kenny

    22/12/2015 at 13:05 #985

    Noa
    Keymaster

    Could you send us access to a temporary user?

    23/12/2015 at 18:07 #988

    Kenny Van den Bosch
    Participant
    This reply has been marked as private.
    24/12/2015 at 7:30 #990

    Noa
    Keymaster

    Ok I checked your admin and all the plugins, but it seems the issue still exists.

    I see that your theme and a few built in (pojo) plugins are not updated to their latest versions.

    Try updating them and let us know it that helps.

    25/12/2015 at 11:13 #991

    Kenny Van den Bosch
    Participant

    I did all the updates but nothing.
    I noticed that if you load the page while the ipad it is in portrait, it works. When its already loaded in portrait and you turn the ipad to landscape mode and go through the pages the menu stays on the left, so the site works as well.

    BUT, if you load the page while already in landscape mode the menu bar opens in the middle of the website.

    I did not change anything in the theme or in the css.

    Is there something else I can do?

    Thanks again.

    Kind regards,
    Kenny

    27/12/2015 at 13:24 #992

    Kenny Van den Bosch
    Participant

    Hello,
    I know for sure now that it’s a fault in the default script of the theme.

    I used the same theme for another website as well and it gives the same mistake.
    The menu pops to the left side of the page. (www.aquilaltd.net)

    Can you please give me a solution to fix it?

    Thanks!

    Best regards,
    Kenny

    27/12/2015 at 16:42 #993

    Ariel
    Keymaster

    Okay. Sorry for the confusion, but I think we figured out the bug.

    Insert this code to Appearance > Customize > Live CSS and let me know if this solved the problem:

    #container {
	transform: none !important;
}
    28/12/2015 at 20:51 #998

    Kenny Van den Bosch
    Participant

    Hello,
    Thank you for your answer.

    Unfortunately this is not a solution.
    The visibility is correct when I add this to the live CSS.

    But if I add the code you suggested, the menu is on the left side but it is unable to scroll on the webpages and that is important as well.

    Can you provide any code to fix that issue?

    Thank you again to solve the matter!

    Kind regards,
    Kenny

    29/12/2015 at 11:19 #1004

    Noa
    Keymaster
    This reply has been marked as private.
    29/12/2015 at 12:19 #1006

    Kenny Van den Bosch
    Participant
    This reply has been marked as private.
    30/12/2015 at 8:01 #1008

    Noa
    Keymaster

    Ok we fixed the bug and its update will be released with the next version of the theme.

    But if you want you could send us your FTP access details and we could fix it for you now.

    31/12/2015 at 12:24 #1018

    Kenny Van den Bosch
    Participant
    This reply has been marked as private.
    31/12/2015 at 16:17 #1022

    Ariel
    Keymaster

    I updated your theme to new version and it looks good 🙂

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