Whole elementor page disappeared…

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Support › Forums › Support (Legacy) › Whole elementor page disappeared…

This topic is: Resolved

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 25/07/2016 at 1:46 #1999

    Jakob
    Participant

    Hi there

    After entering a link and clicking on save in the elementor page builder, the whole page was erased, everything gone…

    I could get it back with the last revisions but all the formatting is gone…

    Cheers

    Jakob

    25/07/2016 at 2:01 #2000

    Jakob
    Participant

    Looks like there is a connection to the plugin https://wordpress.org/plugins/pdf-embedder/, it happen if I enter this link

    [pdf-embedder url=”http://212.18.230.226/~blindjogging/wp-content/uploads/2016/06/gründungprotokoll_unterschrieben.pdf” width=”640″]

    if I leave the page after saving, the whole content of the page is gone, if I remove the link before leaving the page, the content stays. If I use the link by itself in its own text field, all is OK.

    With this link (as sample) everything goes OK

    http://212.18.230.226/~blindjogging/wp-content/uploads/2016/07/betreuer-breitensport-bage.jpg

    25/07/2016 at 4:45 #2003

    Jakob
    Participant

    OK… rebuilding the whole page, after I added the shortcode “[paypal_donation_button]” the text field is not responding anymore. I refresh the page clear the cache… glad the page is still here…

    25/07/2016 at 9:20 #2006

    Noa
    Keymaster

    Hello Jakob,

    First of all, are you working with an updated version of WP, the theme and elementor?

    Second, you say that the saving issue happens only when you want to embed a pdf?

    Did you embed it and the [paypal_donation_button] in an HTML widget?

    If you did, and you’re working with updated versions, could you send us access details to a temporary user?

    25/07/2016 at 11:42 #2007

    Jakob
    Participant
    This reply has been marked as private.
    26/07/2016 at 10:05 #2010

    Noa
    Keymaster
    This reply has been marked as private.
    27/07/2016 at 5:44 #2011

    Jakob
    Participant

    Hi Noa

    I added the following link:
    [pdf-embedder url=”http://212.18.230.226/~blindjogging/wp-content/uploads/2016/07/gruendungprotokoll_unterschrieben.pdf” width=”640″]
    here (red circle): http://imgur.com/a/MjO9p
    I save the page, and then view the page. That’s what I see: http://imgur.com/a/wRcPn
    I go back to edit the page with elementor, that’s what I get: http://imgur.com/a/WQWZ9

    So the content of the page is gone… This is the url http://212.18.230.226/~blindjogging/?page_id=2020 this the name of the page “Über uns test page”. I don’t touch it, so you hopefully can analyse it.

    Thank you

    Jakob

    31/07/2016 at 11:22 #2018

    Noa
    Keymaster
    This reply has been marked as private.
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