Noa

The support forum is open for members only. To add a topic or reply in the forum, please login or register.

Support Forum Moved
The Pojo Themes support has been transferred to a faster and more personal ticketing platform, so the forums are no longer active.
  • If you want to learn how to use Pojo themes, check out our extensive documentation guides.
  • Need help with using our themes? Contact us with a detailed explanation of your issue in the support page.
  • Have a pre-sale question or other inquiry? Feel free to contact us about it.

Forum Replies Created

Viewing 20 posts - 301 through 320 (of 334 total)
  • Author
    Posts
  • in reply to: Logo alignment #547

    Noa
    Keymaster

    Jacques hello,

    This happened because it seems the logo’s div is 940*145 px, so it pushed the menu down a line..

    As you can see in the following screenshot:

    Try reducing the image’s size and let us know if it works.

    in reply to: Home page slider #543

    Noa
    Keymaster

    We apologize for the delay,

    Unfortunately it sometimes happens that imported sliders have issues..I see that the other sliders work fine.

    With the following link you can manually import the home5 slider:

    https://pojo.co.il/wp-content/uploads/sites/137/2015/04/home5.zip

    It should work fine.

    in reply to: Home page slider #536

    Noa
    Keymaster

    Hello Jacques,

    Can you please send us an admin access for a temporary user? This way we can check what the problem is.

    in reply to: Parallax Demo Page #534

    Noa
    Keymaster

    Hello Hagai,

    1. To view the Parallax effect in the demo, go to Home > One Page Parallax.

    2. Do you mean that you imported the demo and can’t find the imported galleries?

    in reply to: Moving Site from Dev Server to Production #514

    Noa
    Keymaster

    Did you develop the site on the same domain address or is it on a local domain?

    If all the developments were done on a different domain, you’ll have to use the script I sent you before:

    https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

    in reply to: Moving Site from Dev Server to Production #511

    Noa
    Keymaster

    1. It’s always important to backup your site’s content before migrating.

    2. To migrate your site to another address, I recommend you go over the following guide:

    http://codex.wordpress.org/Changing_The_Site_URL

    However, in order to change the site’s address, I recommend you use the following script (very carefully):

    https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

    in reply to: Changing Behavior of Mobile Menu #510

    Noa
    Keymaster

    Hello Eli,

    Yes, there’s an option of choosing a separate menu for mobile devices.

    Below is a link to our guide explaining more about menu management:

    WordPress Menu Management

    in reply to: Hover effect on gallery photo's #505

    Noa
    Keymaster

    Try inserting this code in Appearance > Live CSS:

    .gallery img:hover{opacity: 1;}

    in reply to: Hover effect on gallery photo's #502

    Noa
    Keymaster

    Hello Kenny,

    Are you referring to the Recent Galleries widget in the Page Builder?

    Could you please send us a link to your page? This will help me see the issue and assist you.

    in reply to: Contact form in Aleph theme #490

    Noa
    Keymaster

    Hello,

    All you need to do is simply download the Contact Form 7 plugin:

    https://wordpress.org/plugins/contact-form-7/

    With this plugin you can add a form to your site.

    in reply to: "Sticky Header" Option not functioning #486

    Noa
    Keymaster

    Miriam hello,

    As I can see, there’s a conflict with the jquery-lightbox-gallery plugin, which is causing a few issues in the website.

    Once you deactivate it, the sticky header will work fine.

    in reply to: Slider Revolution Problem #480

    Noa
    Keymaster

    Go to the Plugin area in your Dashboard and check if the plugin is installed already.

    If not, go to your FTP and manually remove the the plugin’s folder (revslider) – it’s probably been installed in the past.


    Noa
    Keymaster

    Try adding the !important element to its CSS, it will override our settings.


    Noa
    Keymaster

    Hello,

    You can do this using the Child Theme.

    Do you have the font in web files?

    In your Child Theme there’s a folder called ‘assets’, in which you have to create a new folder called ‘fonts’. Then upload all the font’s files that you have into the ‘fonts’ folder.

    Then you need to enter the font’s code into the assets/css/style.css/ file.

    This way you’ve added the font to the theme.

    in reply to: Slider Revolution Problem #472

    Noa
    Keymaster

    Hanna hello,

    Yes, that error appears because our themes already come with the Revolution Slider plugin.

    As written in our guide (step 4): https://support.pojo.me/docs/quick-start-guide/ go to Theme Options > Extensions, and there you’ll find all the extensions that come with our themes, including RevSlider.

    in reply to: RTL #466

    Noa
    Keymaster

    Great 🙂

    in reply to: RTL #463

    Noa
    Keymaster

    First though, check the wp-content/languages folder, it could be that the languages files aren’t updated correctly.

    Do you have any language plugin installed in your site?

    in reply to: RTL #453

    Noa
    Keymaster

    Inbar Oren hello,

    We checked the issue and it seems that something went wrong with the WordPress installation.

    Try installing WordPress again and it should be ok.

    in reply to: Revolution Slider #433

    Noa
    Keymaster

    Hello,

    This happens when the Revolution Slider’s slides haven’t been imported yet. You need to import the slides, or simply edit the page with the new slider.

    Below is a guide explaining how to import the slides (step 6):

    Quick Start Guide

    in reply to: How to change the LOGO??? #411

    Noa
    Keymaster

    Peakdata hello,

    We will be releasing very shortly a new version that will fix your Customizer issue, this way you’ll be able to also change the logo as you’d like.

    We thank you for your patience.

Viewing 20 posts - 301 through 320 (of 334 total)